Frequently Asked Question
Q: What company do you use to ship products?
Q: What is your shipping process?
A: All products are handcrafted and depending on the product, made fresh to order, therefore. please allow at the most 7 days for processing (at the most) unless otherwise informed. After items purchased are processed they then are mailed out through USPS in which it takes approx. 2-14 day.
Q: About how long does shipping take ?
A: Shipping takes about 2-14 days depending on your location, however due to the shortage of USPS workers and COVID19 , shipping times may take a little longer
Q: What is the refund policy?
A: Due to COVID19 all bath & body products are FINAL sale and non-returnable. Lingerie items that are intimate such as panties, teddies, anything that fits into the nooks, crannies and crevasses of your body parts/ private area are FINAL sale. Items that do not fall under this category MAY be eligible for exchanges and/or refunds so long as the item has not been already been worn, washed, or damaged. If you are unsatisfied with your product, please email us at so we may further assist you.
Q: Where are you located?
A: We are located in Bloomingdale, Il
Q: Are your products safe to use on babies?
A: Due to the fragrance oils & essential oils utilized in our products we do not recommend using any of our products on babies.
Q: Is your product all natural?
A: Due to the usage of fragrance oils in our products it is NOT considered to be 100% all natural, as fragrance oils and many essential oils are not 100% all natural however, our product line does utilize natural ingredients. Many companies advertise their product as being "all natural" however if it uses a fragrance oil it most likely IS NOT 100% ALL NATURAL. Find a full list of ingredients under each product on our website.
Q: What should I do if I have an allergic reaction to a product I have used?
A: Please stop using the product immediately and contact us via email at so we may help assist in troubleshooting the problem.
Q: How may we contact you?
A: You can contact us via email at or text us at 1 (847) 773-5303. Please allow AT LEAST 2 business days to receive a response unless otherwise noted.
Q: What forms of payment do you accept?
A: We accept all major credit cards/debit cards and PAYPAL.